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HELP & FAQS
Deep Cleanings are required for homes that haven’t been cleaned in the last 30 days. This will be needed if there is excess mess, requires a very long time, or requires an extra detailed cleaning.
Please refer to our Deep Cleaning Checklist to see what your cleaners will be doing.
Requesting a Move Out Clean is always required if you have just moved out or are about to move into a new home. This is a detailed clean that will prepare the home for the next inhabitants. All items and garbage should already be removed from the home. Power and water needs to be connected.
Please refer to our Move Out Checklist to see what your cleaners will be doing.
Other extra services can be requested if required.
Do you service my area?
We have Green Haus Teams working all over HRM in Halifax, Dartmouth and Bedford. If you have any questions, please contact us to request a quote and we will be happy to help you!
We charge a flat rate which is based on the size of your home as well as an hourly rate if you only need a few things done. Take a look at the online booking form to get your price quote on services and extras that can be included.
We need to update this section….do we do flat rates based off of size??? This seems misleading
No problem! Give us a call at 902.477.0334 or email us at email@example.com
Leave your name and number and one of our team members will call you back.
Depending on the size of the home and the type of services required it could take anywhere from 3 to 8+ hours to complete a flat rate clean. Hourly rate cleans are required if it will take a very long time to clean. For hourly cleans you decide what you would like done and only pay for the time you choose the cleaners to be there.We should update this section just to make it clearer for recurring and deep clean options
A flat rate clean will guarantee that all rooms in your home will be cleaned, and if you’re not satisfied let us know within 48 hours and we will send the team back to complete the clean. An hourly rate clean would only guarantee that the cleaners would be able to complete as any tasks as possible within the time that has been paid for.Again, I think we need to update and reword this because we do charge hourly regardless. I think it just needs to be clearer.
Days that we are busy or completely booked are made unavailable to ensure we are not double booking customers. Feel free to call us if you would like to request a date or time not available on the booking calendar. We’ll try our best!Is this still a thing? Can we just delete this entire section because on the booking form it says “When would you like us to come?” Then says we may call to offer alternative days.
AIRBNB CLEANING SERVICE
Depending on the size of your space, $90-$135 is typically reasonable. You will find some listings charge $20 or nothing but we feel that these hosts are not properly valuing their time.A proper Airbnb turnover in Halifax takes 2-5 hours and guests who frequent Airbnb will understand this.
PRICING & POLICIES
Yes, we do service homes with pets and an additional service fee would apply. We can have our cleaners bring Eco Works cleaner or you can provide special supplies that are safe for your fur babies! We will not clean up any animal waste.
Do we charge an addition fee for pets? This section needs to be updated. Maybe something like this:Yes, we do service homes with pets. We use all natural products that are safe to use around your fur babies however you can provide your own products if you prefer. If you have dogs that may interfere with the cleaning, we ask that you move them to a safe space while our team is there. We will not clean up any animal waste.
Yes, we offer:
10% off for monthly recurring service 15% off for bi-weekly recurring service 20% off for weekly service
Ask us about new customer discounts!
Should we put the price per hour after each offer to be clearer?
This just in case there is an issue with traffic, public transportation or time between cleans.
Green Haus Cleaning Co. is open until 8pm. We will send cleaners to your home no later than 4pm to ensure that they aren’t working after hours. We work 7 days a week but are rarely available on Sundays and holidays as we service a lot of Airbnbs in Halifax.I adjusted the time from 2pm to 4pm because I wasn’t sure if this included our scheduling for recurring jobs.